Privacy Policy & GDPR
Movement Manor (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you visit our website, register for events, or contact us.
Any use by the Partner of your data will be in accordance with the Partner’s Privacy Notice.
Your Personal Information
We collect and process some or all of the following types of information from you:
Name
Email address
Phone number
Emergency contact details
Booking, attendance, and membership information
Payment and transaction details
Health or injury information (only where voluntarily provided and relevant to safe participation)
Website usage data (via cookies and analytics)
Purposes of processing
We use information held about you in the following ways:
To book workshops on your behalf.
To access your account to assist you with bookings, credits, and any other issues that may arise in the use of Our services.
To communicate with you in respect of our events.
To inform you of necessary information with regard to your bookings at our events, included but not limited to cancellations and time changes, as well as persons-specific issues such as lost property.
In the event of emergencies including but not limited to medical issues or accidents.
Disclosure of Your Information
As set out above, we pass your information to our third party service provider, who use it only in accordance with our instructions and as otherwise required by law.
Security
We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.
How long we keep your Personal Data
We will hold all the data on an ongoing basis whilst you are using our services and we do not delete dormant accounts unless specifically requested to do so. You may request at any time that your account and information be deleted, but we may retain historical data including but not limited to classes you have attended and transactions you have made.
Your personal information will be deleted on one of the following occurrences:
deletion of your personal information by you (or by another person engaged by the Customer); or
receipt of a written request by you (or another person engaged by the Customer) to us.
What does giving Consent mean?
Consent means that the individual (You) have given clear consent for us the business to process your personal data for a specific purpose.
How did you get this data?
‘Explicit Consent’: You freely and knowingly provided your personal data when you booked a workshop from the organisations listed above therefore you have given ‘Explicit Consent’ for us to hold your data for purposes of providing said service.
‘Informed Consent’: In addition when booking a workshop from the organisations listed above you will have been asked to give ‘Informed Consent’ for us to process your data for purposes of marketing.
You can at any point ‘Opt Out’ of receiving our marketing emails. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.
Website
When you visit the website movementmanor.co.uk, you will provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and websites use information collected on an aggregate basis as you and others browse the websites.
What is the purpose of processing my Data?
We will only use your data for the purpose for which it was collected.
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customize our site’s content, layout, services and for other lawful purposes.
How do you store my information?
If your personal information is kept online it will be securely via those listed below.
What systems that are online is my information kept and therefore have their own GDPR policies?
Booking System XXX.
Payment System XXX
Who has access to my information?
Only those who need to see your information to fulfil the business requirements will see your information.
This will be the owner, administrators and your instructors.
Personally identifiable information or business information will not be shared with parties except as required by law.
What about legally compelled ‘Disclosure of Information’?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public.
Sharing & Selling Information
We do not share, sell, lend or lease any of the information that uniquely identify a client (Such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
Your Consent
By using our services you consent to our collection and use of your personal information as described in this Privacy Policy.
We reserve the right to amend this privacy policy at any time with or without notice.
Data Retention
We retain personal data only for as long as necessary:
Booking and financial records are kept to meet legal and accounting requirements
Marketing data is retained until you unsubscribe or request deletion
Your rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time (where consent is the legal basis)
To exercise your rights, please contact hello@movementmanor.co.uk
How to complain
We hope that We can resolve any query or concern you raise about Our use of your information.
If you believe your data has been mishandled, you have the right to complain to the Information Commissioner’s Office (ICO):
Website: ico.org.uk
Telephone: 0303 123 1113